In pursuit of The Idea - Latest Comments in iTunes 8 UX genius login problem

Re: iTunes 8 UX genius login problem

mbrown50 — Sun, 07 Jun 2009 16:44:46 -0000

Wow. Thanks. I'm not even sleepy, and wondered why they just wanted a ID.

Thought the pw would be the next screen, but I kept failing.
Can't believe how bad this is!

Re: iTunes 8 UX genius login problem

Laura — Wed, 17 Sep 2008 20:39:36 -0000

Ah ha! I did the same thing too. Design revision is in order.

Re: iTunes 8 UX genius login problem

Hanford — Tue, 16 Sep 2008 19:08:04 -0000

I ran into the exact same problem. Looks like others did too. You can't ever blame the user for "not getting it". This is Apple's fault.

http://blog.hanfordlemoore.com/2008/09/09/itune...

Re: iTunes 8 UX genius login problem

Jure Cuhalev — Thu, 11 Sep 2008 03:17:13 -0000

I agree. It's actually pretty surprising how hard is to correctly perceive this form if you're multi-tasking.

Re: iTunes 8 UX genius login problem

Donald Kelly — Wed, 10 Sep 2008 18:43:44 -0000

This *might* just make a bit of sense to a UX Designer at two int he morning. Radio buttons next to the service login you'd like to use, but the error message is pretty strange, I'm sure iTunes has a Password Missing / Email Missing variable which would allow for a specific error message.